Terms of service

By purchasing any service and/or product from this website (streamtelecast.com), you agree to the terms of service on this page.

REQUIREMENTS

Must have a supported device and HIGH SPEED INTERNET. A speed of AT LEAST 35mbps ON THE DEVICE you are using is recommended, as well as a direct connection via ethernet cable. A device with available memory and sufficient hardware is required. Any device older than 5 years old is not recommended.

AFTER PURCHASE

Your account will begin to work after you receive the “Account Information” email. Please do not email asking for account status if you have not received this email yet. It may take 12-24 hours, however accounts are usually activated within the hour. Please check your spam/junk folder. Also please keep in mind we are on EST

REFUNDS

After your purchase, refunds are not accepted. It costs us money to create accounts; therefore, refunds are not accepted after purchase under any circumstances. We will offer support to fix user end issues.

SUPPORT

We offer support for the duration of your subscription. You can join our Telegram support channel. Email support may take up to 24 hours for a response. Phone support is offered during our normal business hours of 9:00AM - 8:00PM EST Monday - Friday.  Text support is offered until 10PM EST Monday - Friday EST and from 9AM - 3:00PM EST on Saturday. 

CONTENT

We reserve the right to control content on Stream Telecast. We may add or remove channels and/or features at any time. In order to keep the service running at its best, you may experience intermittent down time for maintenance.