This Cancellation Policy outlines the terms and conditions for the cancellation of services provided by Bessa LLC and its subsidiaries (collectively, "Bessa").
1. Policy Application
This policy applies to all services offered by Bessa LLC and its subsidiaries, irrespective of the service type or subscription model.
2. Cancellation Procedure
To initiate the cancellation of your service, you must submit a cancellation request via your online member account portal prior to your next scheduled recurring charge date. It is the client's sole responsibility to ensure that the cancellation request is received and acknowledged by Bessa before the aforementioned deadline.
3. Effect of Cancellation
- Timely Cancellation: If a cancellation request is received by Bessa prior to the client's next scheduled recurring charge date, the service will terminate at the end of the current billing cycle, and no further charges will be incurred.
- Untimely Cancellation: If a cancellation request is received by Bessa on or after the client's next scheduled recurring charge date, the service will continue for the subsequent billing cycle. The client will be charged for this additional billing cycle, and the service will officially terminate at the conclusion of that subsequent billing cycle.
4. No-Refund Policy
Bessa LLC and its subsidiaries maintain a strict no-refund policy. All payments for services rendered or services scheduled to be rendered are non-refundable, irrespective of the timing of cancellation or the extent of service utilization. By subscribing to or utilizing Bessa's services, you acknowledge and agree to this no-refund policy.
5. Client Responsibility
Clients are solely responsible for understanding their billing cycle dates and ensuring timely cancellation requests. Failure to cancel in accordance with this policy will result in the continuation of service and corresponding charges.
6. Modifications to Policy
Bessa LLC reserves the right to modify or amend this Cancellation Policy at any time, with or without prior notice. Any changes will be effective immediately upon posting the revised policy on our official website or notifying clients through other appropriate communication channels. Your continued use of Bessa's services after any such modifications constitutes your acceptance of the revised policy.