Hi and thank you for reaching out. We are currently off for the holiday. We will respond to any tickets in the order they were recieved when business resumes on Saturday 11/26/22 at 10:00AM EST.
If you do not have service chances are you have been upgraded. Please check your email (Spam and Junk folder too) for your "Upgrade to your service." email. It will have how to complete your upgrade.
If you have other issues please visit our solutions page or complete the support ticket.Thank you for your understanding and have a wonderful Thanksgiving.